Delete your data

Use this form (or email info@corsalo.com). We confirm with you by email from the address you give, then delete within 30 days.

Riders don't have an account: access to an event comes from the pass the organizer issued.

• On your phone: open the event in the Corsalo app, go to Me → Leave event. The event and everything the app stored for it are removed from the phone, and the phone stops receiving that event's data and notifications.
• On our servers: send the form above (or email info@corsalo.com) naming the event. We pass the request to the event organizer, who controls rider data for their event, and confirm when it's done, within 30 days.

• Ask your company's admin to remove you under Staff in the web admin; you lose access straight away.
• To delete the account itself, send the form above (or email info@corsalo.com from the account's address). We delete it within 30 days.

• Deleted: your name, email, phone, emergency contact, bike and class, pass and device data, push notification tokens, location reports, chat messages with their photos and voice messages, and your sign-in account.
• Kept, without your name: lap times and results the organizer published, as anonymous entries, and the organizer's audit log entries, for as long as the organizer keeps the event.
• Kept as the law requires: invoices and billing records of organizers.
• Backups are overwritten within 30 days of the deletion.